Privacy Policy
At NML Retail Ltd T/A NML Airsoft, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. We only collect and process data lawfully and in accordance with the UK GDPR and Data Protection Act 2018.
We collect information about you for two main reasons:
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To process and fulfil your orders.
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To provide you with the best possible service and support.
We will not contact you by email or SMS for marketing purposes unless you have given us your explicit consent, and you will always have the option to unsubscribe or opt out of any future marketing communications.
Information We Collect
The types of personal information we may collect include:
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Your full name
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Your billing and delivery address
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Your email address
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Your phone number
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Your payment details (processed securely through our payment providers)
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Your order history and account profile
We will never collect sensitive personal information without your explicit consent.
Accuracy and Access
We aim to ensure that the information we hold about you is accurate and up to date. You can contact us at any time to check or amend the details we hold. If you identify any inaccuracies, we will promptly correct or delete them as required.
Data Security
Your personal data is stored securely in accordance with our internal security policy and all applicable data protection laws. Access to personal data is strictly limited to staff who require it to fulfil your order or provide customer service.
To protect against fraudulent transactions, we may validate your name, address, and other personal information with trusted third-party databases. By placing an order, you consent to these checks being carried out. These checks are not credit checks and will not affect your credit rating.
Sharing Your Information
We may share limited details with third parties directly involved in delivering your order — such as couriers, payment processors, and product suppliers — strictly for the purpose of processing, dispatching, or maintaining your order.
In all cases, NML Retail Ltd ensures that your data is handled securely and used only for legitimate business purposes. Third parties will not contact you directly for marketing unless you have specifically opted in to receive such communications.
We use Wix Mailers to manage our marketing emails for those who have opted in. Wix does not use your data for any other purpose beyond sending communications on our behalf. You can unsubscribe from these emails at any time.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve user experience and track visitor behaviour. Cookies are small text files stored on your device to help us analyse traffic and personalise content.
You can modify your browser settings to refuse cookies if you prefer. Some features of our website may not function properly without them. If you wish to browse our website anonymously or opt out of tracking, please contact us to request an exclusion link.
Contact Us
If you have any questions or concerns about our privacy policy or the data we hold about you, please contact us:
Email: info@nmlairsoft.com
Company: NML Retail Ltd T/A NML Airsoft
Registered in England and Wales
If you request details of the information we hold about you, please include your original email address used when contacting or ordering from us so we can locate your records efficiently.